PRIVACY POLICY

Effective Date: 21 July 2025

At TM Telecom LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, services, or communication tools. TM Telecom LLC is a U.S.-based company specializing in turnkey fiber installation, backed by over 80 years of combined industry experience.

We collect personal data to provide a more personalized and efficient experience. Information we may collect includes:

• Name
• Email address
• Phone number
• Job title
• Company name
• IP address
• Browser type and version
• Pages visited and time spent on our site

We may also use third-party tools such as ZoomInfo, Google Analytics, and tracking cookies to gather behavioral and demographic data. These tools enable us to better understand user preferences, enhance our services, and accurately measure marketing performance.

The information we collect may be used for the following purposes:

• To respond to your inquiries or service requests
• To send company updates, promotional materials, or service offerings
• To manage customer accounts and support
• To improve our website and customer experience
• For lead nurturing and targeted marketing campaigns

By submitting your information on our site or through any of our forms, you give your explicit consent to be contacted via email, phone calls, or other electronic communications. You may withdraw this consent at any time by opting out (instructions below).

TM Telecom LLC does not sell your personal information. However, we may share data with third-party service providers or partners for legitimate business functions, including:

• Marketing and analytics services (e.g., ZoomInfo, Google Ads)
• Customer relationship management tools
• Email automation and outreach platforms

All third parties are required to maintain confidentiality and use your information only for the purpose we specify.

We value your privacy and provide the following rights:

• Opt-Out: You may unsubscribe from our emails at any time using the unsubscribe link in our communications.
• Access & Correction: You have the right to request access to the personal data we hold about you and to request corrections.
• Data Deletion: You may request that we delete your personal information from our records.
• GDPR & CCPA Compliance:
• EU residents: You have rights under the General Data Protection Regulation (GDPR) including the right to restrict processing and data portability.
• California residents: You have rights under the California Consumer Privacy Act (CCPA) to know what information is collected and request its deletion.

At TM Telecom LLC, we are committed to maintaining the trust and confidence of our customers and website visitors. Your privacy is not only a priority—it’s a responsibility we take seriously. By clearly outlining how we collect, use, and protect your personal information, we aim to ensure full transparency and compliance with data protection laws like GDPR and CCPA. We continuously review and update our practices to safeguard your data and respect your rights. If you have any questions or concerns about this policy or your information, please don't hesitate to reach out to our privacy team.